Call Center (IB/OB)
Are you looking to expand your staffing, but worried about the overhead spending and labor costs? If you’re trying to find a creative solution, hiring remote employees in other countries may be the answer.
Remote Team Solutions focuses on building a great virtual team for countless great companies, and as one of Clutch’s Top B2B companies, we can give you instant results. One of the most significant benefits of hiring your offshore staff with Remote Team Solutions is the considerable profit margin gains that are achieved. Offshore and nearshore staffing helps you to minimize your overhead – in some cases, by as much as 60%
We offer a differing scope of client care focus choices. Our 24 hour call center support guarantees your business is never out of touch from your clients — accessible after hours, on ends of the week, and in any event, during occasions. Our support for Outbound and Inbound Dialing for both national and international customers.
Inbound Call Center
Our inbound call center operators handle approaching calls made by the clients and effectively respond to their necessities, contingent upon the business boundaries whether it is client care, request taking, issue goal, or charging request. All our call community agents are prepared and acquainted with the cycles, emphasize balance, introduction to the activity and nature they are working with.
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Outbound Call Cemter
Our outbound call center operators settle on decisions for new and existing clients with a balanced and polished methodology to focus on particular sections and improve client connection. It causes the associations to sell their items, and services or direct various overviews. The outbound call center is supported by its most recent innovation foundation, thorough instructional courses, quality confirmation checking, and a profoundly prepared call community group. Our call center agents carefully evaluate and screens each call and archive data, area of improvement, outlines, and factual reports.
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